Front

The person who performs a step in a production process is the internal customer to the person who performs __________.

Back

The previous step in the process

Front

The QA department ensures that the products meet requirements as defined by whom? Options: Sales and marketing, Research and development, Competitors, The customers

Back

The customers

Front

The three Fs of product design are form, fit and __________.

Back

Function

Front

People working together discussing issues and making decisions are key elements of a __________.

Back

Successful work group

Front

A system that combines advanced technologies to make customized products for less money and high quality is called __________ manufacturing.

Back

Advanced

Front

__________ is the process of converting raw materials into finished goods.

Back

Manufacturing

Front

Which of the following is a segment of manufacturing? Food and beverage, Industrial, Process, All of the above

Back

All of the above

Front

A consensus is a decision-making process whereby the team members all accept the same decision __________.

Back

Even though it may not be their first choice

Front

The major responsibility of the president or general manager is to __________.

Back

Set the vision and create a plan

Front

The __________ of a high-performance team has equal decision-making authority with other team members.

Back

Team leader