FNCM - Case Management 1

FNCM - Case Management 1

University

24 Qs

quiz-placeholder

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FNCM - Case Management 1

FNCM - Case Management 1

Assessment

Quiz

Education

University

Easy

Created by

Doug Gemmill

Used 2+ times

FREE Resource

24 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When services or activities are tailored to respect client preferences, what is the expected outcome?

Decreased client satisfaction

Greater client satisfaction

No change in client satisfaction

Increased client complaints

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Do clients have the right to express their personal values or preferences in the case management process?

Yes

No

Only if they ask

Only if the manager allows

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Is advocacy a focus in case management?

Yes

No

Only in certain cases

Only if requested by the client

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What belief does respect for the client stem from in case management?

All individuals are the same

All individuals have integrity and worth

Only clients with disabilities have worth

Only clients with needs have integrity

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you avoid doing with clients in case management?

Making promises you cannot keep

Listening to their needs

Providing support

Offering guidance

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can clients expect their personal information to be treated confidentially?

Yes

No

Only if they sign a waiver

Only if the manager agrees

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who should drive the process in a successful case management process?

The client

The case manager

The client's family

The service provider

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