Responsibilities - Lesson 1: Reception Part 1

What is the main theme of Lesson 1?

• Responsibilities

• Communication

• Technology

• Management

What is the focus of Lesson 1?

• Patient Reception

• Technology

• Finance

• Marketing

Receptionists should be able to ______ visitors.

• Avoid

• Welcome

• Ignore

• Distract

Identify how to comply with ______ when registering patients.

• OSHA

• HIPAA

• FDA

• CDC

According to the HIPAA Privacy Rule, when are incidental disclosures permitted?

• When the office has implemented reasonable safeguards and the minimum necessary standard

• When the patient gives verbal consent

• When the office is closed

• When the information is public.

Fill in the blank: The HIPAA Privacy Rule permits incidental disclosures, only when the office has implemented _______.

• A) Reasonable safeguards

• B) Full transparency

• C) Open policies

• D) Complete access

Who is responsible for calling or buzzing the appropriate button when a patient checks in?

• Doctor

• Nurse

• Assistant at the front desk

• Patient

What is the purpose of the intercom or buzzer system in medical offices?

• To entertain patients

• To signal patient arrival

• To communicate with doctors

• To schedule appointments.

New patients do not have a ________ in the office.

• patient chart

• insurance card

• medical history

• appointment

The Notice of Privacy Practices form is related to ________.

• billing

• privacy

• scheduling

• treatment