TestOut PC Pro - 7.8 Windows & Application Troubleshooting

You have been troubleshooting services on your system. Where is the best place to check to make sure that they are now running properly?

• File Explorer

• System File Checker

• Event Viewer

• Advanced Options Menu

Which of the following troubleshooting utilities scans the operating system files and replaces corrupt files?

• System File Checker

• System Restore

• System Image Recovery

• Services

Your Windows OS starts to act strangely. You find out that there was a Windows automatic update three days ago. Which of the following would be BEST to try first to resolve the issue?

• System Restore

• Startup Repair

• System Image Recovery

• Uninstall the update

Adding more RAM does not necessarily improve system performance. Which of the following must you also do to make sure that system performance does improve?

• Rebuild the Windows profile.

• Reboot the system.

• Uninstall the most current update.

• Upgrade the CPU to one with multiple cores.

Which of the following is the No operating system found error likely caused by?

• Time drift

• Outdated drivers

• Incorrect boot order (Correct Answer)

• Outdated applications

Which of the following is the Not enough USB controller resources warning most often a result of?

• Plugging into a 2.0 USB port.

• An overheated hard drive.

• Plugging into a 3.0 USB port.

• Plugging into a USB hub.

You are troubleshooting a computer that runs Windows 11. The operating system has halted, and a black screen is displayed on the monitor with an error message. What is the first step you should take to troubleshoot the issue?

• Search for the error in Microsoft's knowledge base or by using an internet search engine.

• Update the BIOS.

• Remove all memory modules and replace them one at a time until the error reappears.

• Uninstall the last application or system update that was installed.

• Check the voltage levels on the DC side of the power supply.

You are working on your Windows 10 computer during a fierce thunder storm. Lightning strikes the nearby transformer, and your office loses all power. Since your laptop's battery is dead, your computer instantly turns off. Once power to the building has been restored, you turn your computer on and notice that you are now getting a missing DLL error message. Which of the following tools is MOST likely to rectify this issue?

• chkdsk

• bootrec

• SFC

• defrag

Which of the following is a troubleshooting step to try when troubleshooting application conflicts?

• Restart services.

• Check for application driver updates.

• Run System File Checker.

• Rename files in Registry Editor.

Which of the following BEST describes the Blue Screen of Death (BSoD)?

• A time drift error.

• A Not enough USB controller resources warning.

• A No operating system found error.

• A Windows stop error.