Business Analysis - Quiz Two

Which investigation technique involves telling the story of a task or transaction?

• Round robin discussions.

• Prototyping.

• Scenario analysis.

• User role analysis.

Which modelling technique can be used to organise the business analyst's thinking by recording ideas and topics and the connections between them?

• Business process model.

• Mind map.

• Rich picture.

• Use case model.

Which of the following are categories of stakeholders in the stakeholder wheel?

• Suppliers, buyers and competitors.

• Partners, owners and sellers.

• Regulators, lawyers and managers.

• Managers, customers and employees

What is the power/interest grid used to show?

• The seniority of stakeholders in the organisation.

• The current position of the stakeholder in relation to the project.

• The position the stakeholder should take in relation to the project.

• The future position of stakeholders after go-live.

Which of the following is a technique used to analyse stakeholders and develop strategies for managing them?

• Stakeholder wheel.

• Personas.

• POPIT.

• Power/interest grid.

In a RACI chart which category would you allocate to a person whose role is to provide information relevant to the task?

• Responsible.

• Accountable.

• Consulted.

• Informed.

What does the enterprise level of the business process hierarchy represent?

• The value stream required to deliver products or services.

• The business processes that define the organisation’s response to a business event.

• The task that is carried out in response to an initiating event.

• The hierarchy that shows how the organisation is structured to deliver products or services.

Which of the following can be used to model the enterprise level of the business process hierarchy?

• UML activity diagram.

• Business activity model.

• Swimlane diagram.

• Value chain diagram.

Which of the following are NOT key components of a business process?

• The decision points.

• The tasks that make up the business process.

• The circumstances leading to the initiating business event.

• The actors carrying out the tasks.

When analysing as-is processes, which problem refers to tasks which may have been required at one time but are now unnecessary?

• Duplication.

• Lack of standardisation.

• Inappropriate measures.

• Redundancy.