Stakeholder Engagement and Digital Systems Quiz

Which of the following is NOT an internal stakeholder?

• Employees

• Shareholders

• Suppliers

• Managers

How can digital systems help with stakeholder engagement?

• Reducing overheads

• Improving efficiency

• Facilitating communication

• Recruiting talent

What is the primary purpose of a Customer Relationship Management (CRM) system?

• To manage supply chain logistics

• To facilitate employee recruitment

• To track customer interactions and communications

• To automate production processes

What is a benefit of using online surveys for stakeholder engagement?

• Reducing staff costs

• Gathering customer feedback

• Automating tasks

• Tracking inventory

Which digital tool can help improve the efficiency of financial management?

• Social media platforms

• GPS tracking systems

• E-commerce websites

• Accounting software

How can digital systems facilitate business growth?

• By reducing the number of employees needed

• By automating recruitment processes

• By connecting with new customers

• By moving data storage to the cloud

What is one way digital systems can reduce overhead costs?

• Increasing the number of employees

• Moving data storage to the cloud

• Using social media for marketing

Which method is used to understand customer preferences through comparison?

• Data mining

• GPS tracking

• A/B testing

• Employee intranets

What can e-commerce websites help customers do more easily?

• Reduce energy costs

• Locate and purchase products

• Communicate with employees

• Manage customer relationships

How can digital systems improve product delivery processes?

• Through employee intranets

• By tracking inventory manually

• Using sensors and GPS technology

• Conducting online surveys