Teleemergencies Communication Quiz UD3

What is the definition of communication?

• The act of listening to someone speak

• The process by which a sender transmits a message to a receiver using a code

• The process of sending a message without a code

• The ability to express feelings without words

Which of the following is NOT an element of communication?

• Interpreter

• Message

• Receiver

• Sender

What is the first stage in the communication process?

• Encoding

• Elaboration of the message

• Transmission of the message

• Feedback

What does feedback in communication refer to?

• The initial message sent by the sender

• The context in which communication occurs

• The channel used for communication

• The response from the receiver to the sender

Which of the following is a basic rule of communication in healthcare?

• Ignoring patients' questions

• Providing complete information

• Using technical jargon

• Being distant and cold

What is internal communication in tele-emergencies?

• Communication through written messages

• Communication with patients

• Communication with the public

• Communication between emergency professionals

What is active listening?

• Listening and responding to underlying feelings

• Listening while multitasking

• Listening only to the main points

• Listening without responding

Which communication style expresses ideas without respect for others?

• Assertive style

• Passive style

• Passive-aggressive style

• Aggressive style

What is a common barrier to effective communication?

• Personal and psychological barriers

• Empathy

• Active listening

• Clear messaging

What does NLP stand for in the context of communication?

• Nonverbal Language Processing

• Natural Language Processing

• Neuro-Linguistic Programming

• Neuro-Linguistic Perception