Day 3 and Day 4 Knowledge check

Why to explain stone settings during pitching studded Jewellery?

• It helps to customer to know craftsmanship and complexity

• To know the reason behind product pricing

• Customers to know the effort that goes behind making a beautiful piece of Jewellery

• Ensures customers about product strength and durability

• Non of the above

How many different varieties of Cents/Carats are available in DYOR?

• 0.30 - 0.50 - 0.75 cents

• 1 carat

• 1.25 carat

• 1.50 carat

• All the above

Which setting provides maximum visibility for the gemstone while offering a secure hold and light play from top and side?

• Bezel Setting

• Pave Setting

• Gypsy Setting

• Channel Setting

• Prong Setting

Select the Terms and condition for 7 Days exchange policy

• The product is unused, not tailored, or customized.

• The product is returned within 7 days of the date of purchase.

• The product is accompanied by the original invoice/receipt and certificate.

• The product is not tampered with or altered.

• Non of the above

Which setting arranges small faceted diamonds together to create the appearance of a flower?

• Aquila Setting

• Napoli Setting

• Grain / Bead Setting

• Tension Setting

Select the option which is not a Gemstone setting?

• Prong Setting

• Composite Setting

• Grain Setting

• Napoli Setting

• None of the above

What are the benefits for you? Making schemes enrollments?

• It help to earn 5% incentives per scheme

• It helps to build future customers and sales

• It helps to build the long term relationships with the brand

• It also benefits the customers to have ongoing offers

• None of the above

What are the terms and conditions of IIS?

• All jewelry can be purchased

• ORRA diamond studded, Platinum, solitaires, spiritual collections can be bought

• GCBG can't be purchased

• Cash refund wont be given in this scheme

What are the importance of the Gem stone's settings?

• To put more metal and make some extra money

• Settings do play a crucial role in light play

• Settings hold diamond/Gemstone firmly in any studded Jewellery

• Depending on type, size and number of gemstone(s), different types of settings are used

In the 7 Steps of Selling techniques, choose the 5th step?

• Stay in touch with customer

• USP/FABing to explain

• Handling Objections

• Closing the sale