ICEV Final Assessment Aspects of a Business Plan

Which of the following is NOT a management characteristic associated with delegating management?

• To trust employees’ work ability

• To be confident

• To be a micromanager

• To have a high workload

Telling management works best when employees are not willing and/or able to do the job.

• True

• False

Which type of leadership style should be used when the group has a strong sense of teamwork and a familiar routine?

• Visionary

• Democratic

• Autocratic

• Laissez Faire

Who should external communication flow through?

• All employees

• A public relations person or manager

• A variety of media members

• Loyal or long-time customers

The first step of the communication process is the receiver decoding the message.

• True

• False

A speech is an example of which type of communication?

• Two-way nonverbal

• Two-way spoken

• One-way spoken

• One-way written

Which of the following is NOT one of the five sections of a business plan?

• Financial plan

• Supporting documents

• Organization and marketing plan

• Executive description

The business philosophy describes the business’s education, training, strengths, weaknesses and personal development.

• True

• False

Which part of the business plan identifies plans for pricing policies?

• Proposed marketing plan

• Self-analysis

• Trading area analysis

• Product description

Which of the following is NOT one of the three types of supporting documents as stated in the presentation?

• Marketing documents

• Business communication documents

• Financial documents

• Legal documents