Interpersonal Relationships and Technology Quiz

What is the primary focus of interpersonal relationships in a business context?

• Maximizing profits

• Building connections and trust

• Reducing competition

• Increasing market share

Which of the following is NOT considered a key element of strong relationships?

• Communication

• Empathy

• Competition

• Trust

Active listening is important because it helps to:

• Distract from the conversation

• Show that you are not interested

• Understand the speaker's perspective

• Make assumptions about the speaker

What does it mean to show respect in interpersonal interactions?

• Ignoring others' opinions

• Treating others as you want to be treated

• Always agreeing with others

• Dominating conversations

In conflict resolution, what is the first step you should take?

• Blame the other person

• Identify the problem

• Ignore the issue

• Choose a solution

Which conflict resolution style involves prioritizing one's own needs over others'?

• Compromising

• Collaborating

• Competing

• Accommodating

Why is using 'I' statements beneficial during conflicts?

• They place blame on others

• They help express feelings without accusing

• They confuse the listener

• They escalate the conflict

Emotional intelligence in conflict management includes all of the following EXCEPT:

• Self-awareness

• Manipulation

• Empathy

• Social skills

Cultural sensitivity can improve business relationships by:

• Reinforcing stereotypes

• Encouraging open-mindedness and respect

• Ignoring differences

• Promoting uniformity

How can technology both benefit and challenge interpersonal relationships?

• It eliminates the need for communication

• It allows for instant communication but may lack personal touch

• It always improves relationships

• It has no impact on relationships