Quiz 1

What is the platform name for the User table?

• U users
• sys_users
• x_users
• sys_user

A User is stored in which table?

• User [sys_user]
• User [sys_user_group]
• User [syst_user_profile]
• User [user_profile]

From the User menu, which actions can a user select? (Choose three.)

• Send Notifications
• Log Out ServiceNow
• Elevate Roles
• Impersonate Users

What section on a task record would you use to see the most recent update made to a record?

• Journal
• Timeline
• Update log
• Activity

What is the most important thing to remember about activating a plugin?

• Install dependent plugins first
• Tick the box for adding demo data
• Plugins once installed cannot be uninstalled
• Submit HI ticket to get Authorization

While on an incident record, how would you add a tag for special Handling" To the record?

• Click on the context menu, select add tag, type special handling, press enter
• On the special handling field, check the box
• On the tag field, select special handling from the choice list
• Click on the .... icon, click add tag, type special handling, press enter

Which icon in the banner do you use to turn on the application picker and the update set picker?

• Magnifier
• Check box
• Question mark
• Gear

Which icon would you double click to expand collapse that the list of all applications and modules?

• Funnel
• Clock
• Applications
• Star

What type of entitles can receive task assignments, in service now? choose two answers?

• Groups
• Departments
• Teams
• Users

After finishing your work on high security setting, what is a possible way to return to normal admin security levels?

• Select global update set
• End impersonation
• Use system administration> normal security module
• Logout and back in