Understanding Nonverbal Communication

It is possible for you not to send nonverbal messages.

• True

• False

By coming knowledgeable about body language, you can use the cues you observe to accurately predict the meaning of someone's message.

• True

• False

By leaning toward or away from people as they speak, you can better communicate your level of interest in what they are saying.

• True

• False

Smiling may mean that someone agrees with what you say. Smiling may also mean that the person is listening.

• True

• False

The use of open, flowing gestures could encourage listening and help illustrate key points.

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• False

Taking the time to polish your shoes, and clean and press your clothing, can help in presenting a positive personal image.

• True

• False

Vocal qualities have little effect on the way others perceive you.

• True

• False

Pauses in your oral message delivery can nonverbally say, "Think about what I just said" or "It's your turn to speak."

• True

• False

The words you use can distort message meaning.

• True

• False

Spatial preferences are the same throughout the world.

• True

• False