Competitiveness Strategy and Productivity

1. 1. The name of the game is competition. The playing field is global. What does it mean?

• Competition is global, meaning businesses and individuals face rivals from around the world.
• Global competition

• Businesses only compete with similar industries.
• Competition is limited to local markets.

2. 2. Those who understand how to play the game will succeed; those who don’t are doomed to failure. What does it mean?

• adapting or failing

• Success is guaranteed regardless of knowledge.
• Understanding is irrelevant to winning.
• Failure is only due to bad luck.

3. 3. And don’t think the game is just companies competing with each other.

• The game is only about individual players.
• Companies are the sole competitors in the game.
• The competition is limited to local businesses.
• Internal competition

4. How effectively an organization meets the wants and needs of customers relative to others that offer similar goods or services.

• Product quality
• Market share
• Competitiveness

• Brand loyalty

5. 5. Here is____________:

6. 1. Identifying consumer wants and/or needs

   2. Pricing and Quality

   3. Advertising and Promotion

• Marketing's Influence

• Sales Management
• Product Development
• Customer Service

6. 6. Here are________:

7. 1.Product and service design

2.Cost

3.Location

4.Quality

5.Quick response

6. Flexibility

7. Inventory management

8. Supply Chain management

9. Service

10. Managers and workers

• key factors
• Businesses Compete Using Operations  

• Customer feedback
• Employee satisfaction

7. 7. Some organization fail:

• Organizations fail when they have too much flexibility.
• Failing to consider customer wants and needs

• Neglecting investments in capital and human resources

• Neglecting operations strategy

8. 8. plans for achieving organizational goals.

• Strategic

• forecasting

• Operational

• Tactical

9. 9. In 1960s_______brought strategy into a business.

• Henry Mintzberg
• Michael Porter
• Peter Drucker
• Alfred Chandler

10. 10. Mission the ________for the existence of an organization.

• reason

• statement

• plan

• vision