Making an Enquiry Quiz

What is the best subject for the enquiry letter regarding the purchase of materials in bulk?

• Business enquiry for bulk purchase of fabrics

• Enquiry regarding the job opening for the post of English Language Trainer

• Enquiry regarding return and replacement of damaged products

• General request for information

What is the best subject of the enquiry letter regarding a job vacancy?

• Business enquiry for bulk purchase of fabrics

• Enquiry regarding the job opening for the post of English Language Trainer

• Enquiry regarding return and replacement of damaged products

• General request for information

What should you do if you have doubts about a product?

• Request a sample

• Make a purchase immediately

• Ignore the doubts

• Ask for a discount

What should you include in an enquiry letter for a product warranty?

• Details of the product and purchase date

• Request for a discount

• Inquiry about job openings

• General feedback about the product

What is the appropriate subject line for an enquiry about a service contract?

• Inquiry regarding service contract terms

• Request for product samples

• General information request

• Feedback on previous services

What are the main sections of an inquiry?

• Opening, Body, Closing

• Date, Contact, Body

• Subject, Body, Thanks

• Greeting, Body, Requests

What is the purpose of the sentences?

"We are a producer/ supplier of .... We have an interest in your ....."

• To state how you got the contact

• To state reasonsfor writing

• To state general requests

• To state specific requests

What is the purpose of this sentence?

"We would definitely appreciate a prompt response."

• To state reasonsfor writing

• To state general requests

• To state specific requests

• To close

What is a typical structure of a reply to an enquiry?

• 1. thanked and referred to the date.

  2. answered all specific questions/ requests

  3. said what he is attaching (if required)

  4. closed by saying he is ready to answer any further questions.

• 1. thanked and referred to the date.

  2. answered all specific questions/ requests

  3. highlighted one or two key points.

  4. closed by saying he is ready to answer any further questions.

• 1. thanked and referred to the date.

  2. answered all specific questions/ requests

  3. said what he is attaching (if required)

  4. highlighted one or two key points.

  5. closed by saying he is ready to answer any further questions.

• 1. thanked and referred to the date.

  2. answered all specific questions/ requests

  3. said what he is attaching (if required)

  4. highlighted one or two key points.

  5. requested a sample

What is the purpose of this sentence?

"On orders over €50000, we can give a discount of 5%."

• To provide factual information

• To highlight key points

• To answer questions

• To make suggestions