Unit test practise for Adala

Isaac feels like his hard work is never recognised. Which level of needs (Maslow) is not being satisfied?

• Self-Esteem

• Social

• Self-Actualisation

• Physiological

Which of the following is NOT a need as identified by Maslow?

• Hygiene
• Esteem
• Self-actualisation
• Social

Which of the following is a motivational factor, according to Herzberg's two-factor theory? 

• Pay
• Recognition
• Relations with others
• Quality of sepervisions

In the call center, Benjamin is trying to motivate his subordinates to complete their assignments. He believes that external rewards and punishments play a crucial role in this process. Which theory of motivation emphasizes the importance of these external factors?

• A. Taylorism

• B. Maslow's Hierarchy of Needs

• C. Expectancy Theory

• D. Equity Theory

Answer explanation

A. Taylorism emphasizes the role of external rewards and punishments in motivating workers, aligning with Benjamin's belief in using these factors to encourage his subordinates to complete their assignments.

According to Herzberg's Two-Factor Theory, which of the following is a hygiene factor in Ava's workplace?

• A. Achievement

• B. Recognition

• C. Responsibility

• D. Working conditions

Answer explanation

According to Herzberg's Two-Factor Theory, hygiene factors are elements that prevent dissatisfaction. 'Working conditions' (D) are a hygiene factor, while 'Achievement' (A), 'Recognition' (B), and 'Responsibility' (C) are motivators.

Which theorist is associated with the "Hawthorne effect"?

• Taylor

• Mayo

• Maslow

• McClelland

Which theorist is associated with scientific management?

• Taylor

• Maslow

• Mayo

• McClelland

All the Motivational Theorists focus on the assumption that individuals are motivated by the desire to fulfill their inner needs, except for ​ ________ which stated that individuals choose to behave in ways that they believe will lead to outcomes they value

• Vroom's expectancy theory

• Herzberg’s ‘two-factor theory’

• Maslow’s hierarchy of human needs

• McClelland’s motivational needs theory

Match the following

• Hierarchy of Needs

• Herzberg

• Scientific Management

• Frederick Taylor

• Hawthorne Effect

• Abraham Maslow

• Two-Factor Theory

• Elton Mayo