HTM 2.02 Review

Ava is a manager at a popular hotel. What is her primary goal in risk management within the hospitality and tourism industry?

• To reduce food waste

• To improve customer service

• To ensure the safety and security of guests and employees

• To increase profit margins

Kaden is responsible for ensuring safety in the workplace. Which method is recommended for preventing slips, trips, and falls?

• Installing CCTV cameras

• Implementing non-slip flooring

• Providing team lifting training

• Using key card systems

What is a key component of fire hazard prevention?

• Conducting regular fire drills

• Installing motion sensors

• Providing baby changing stations

• Changing master keys regularly

Deven is responsible for security at a hotel. What is the function of surveillance in hospitality security?

• To enhance customer experience

• To improve staff productivity

• To monitor public and restricted areas

• To ensure proper storage practices

Kylie is organizing a community safety workshop. What is included in the emergency preparedness cycle?

• Plan, Organize, Train, Practice, Evaluate

• Install, Monitor, Respond, Recover

• Inspect, Repair, Maintain, Secure

• Hire, Train, Audit, Evaluate

During a hotel renovation, what does the ADA require in terms of infrastructure?

• Regular fire drills

• Accessible parking and wheelchair-accessible ramps

• Electronic surveillance systems

• Ergonomic equipment for staff

During a safety drill, which organization is responsible for fire prevention and emergency response?

• Police Department

• Health Department

• Fire Department

• Local Government

Maddie and Maddy are moving heavy boxes in the warehouse. How should they handle the boxes to prevent injury?

• Use team lifting methods

• Avoid using personal protective equipment

• Inspect walkways regularly

• Rely on CCTV monitoring

Paisley is responsible for ensuring her company's workplace safety. What is a critical part of her compliance duties?

• Installing baby changing stations

• Complying with OSHA regulations

• Providing ample parking

• Organizing surveillance systems

In Graham's workplace, what should be maintained for all hazardous chemicals?

• Safety Data Sheets

• ADA compliance records

• Key card systems

• CCTV footage