Client Consultation Services Quiz

Which of the following is a responsibility under health and safety legislation?

• Using expired products

• Not documenting client consultations

• Maintaining personal hygiene and appearance

• Ignoring client allergies

What should be taken into account when providing advice to clients?

• Adverse hair, skin, and scalp conditions

• The salon's profit margin

• Only the client's preferences

• The latest trends in hairdressing

How many observations are required to demonstrate competent performance?

• Three

• Five

• Seven

• Ten

What is the importance of client consultation?

• To establish and build client relationships

• To avoid legal issues

• To upsell products

• To reduce service time

Which of the following is a type of hair classification?

• Type 7 - textured hair

• Type 6 - frizzy hair

• Type 5 - coily hair

• Type 1 - straight hair

What is NOT a method of assessing knowledge outcomes?

• Client feedback

• Oral questions

• Written questions

• Case studies

What is the role of a trichologist?

• To provide hair styling services

• To sell hair products

• To manage a salon

• To diagnose and treat hair and scalp conditions

Which of the following factors should be considered when analyzing hair and scalp?

• Client's favorite color

• Salon location

• Hair density and texture

• Stylist's experience

What is the significance of maintaining confidentiality?

• To reduce paperwork

• To increase sales

• To avoid legal repercussions

• To ensure client trust and safety

Which of the following is a key communication skill in client consultation?

• Showing empathy and sensitivity

• Rushing through the consultation

• Using technical jargon

• Ignoring client concerns