PM quiz week 11

What is performance management?

• The process of appraising individual employees

• The continuous process of monitoring and improving performance

• The process of coaching and training team members

• The process of changing procedures in the organization

What is the main goal of performance management?

• To appraise individual employees' performance

• To change procedures in the organisation

• To align individual performance with the organisation's goals

• To monitor the overall quality and productivity needs of the organisation

When should performance reviews/appraisals preferably take place

• Quarterly

• Annual

• Quarterly / Half-yearly

• Quarterly/Half-yearly + Annual

Business strategy, performance management, and compensation systems should be carefully linked.

• True

• False

Accurate performance appraisals can indicate to employees where they are deficient in their work.

• True

• False

Objective performance measures are usually less reliable than subjective ones because of the risk of rater biases.

• True

• False

Performance appraisals are used for compensation adjustments, training needs, and placement decisions.

• True

• False

Some managers, for various reasons, do not like to evaluate employees as either "effective" or "ineffective" and so tend to rate everyone as "average."

• True

• False

Every year managers are given targets for categorizing their employees’ performance at the end of the year. The managers are allowed 20 percent at the top, 70 percent in the middle, and then 10 percent at the bottom. This company is using....

• paired comparison

• forced ranking

• simple ranking

• the high/low ranking system

Forced ranking systems typically

• Encourage collaboration between employees

• Classify employees into categories based on performance relative to others

• Allow employees to set their own performance goals

• Focus on developing all employees equally