คำมั่นสัญญาต่อลูกค้า
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•17 Qs
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คำมั่นสัญญาต่อลูกค้า
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17 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
ความมุ่งมั่นทุ่ทเทในการบริการที่ดีเลิศ คือ
Passion For Service
Our customer service commitment
L.A.T.T.E
Barista Pattern
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Passion For Service ประกอบด้วย
การรับรู้(Awareness)
การเห็นอกเห็นใจผู้อื่น(Empathy)
การลงมือทำ(Action)
การรับรู้(Action)
การลงมือทำ(Empathy)
3.
FILL IN THE BLANK QUESTION
1 min • 1 pt
หลัก L.A.T.T.E ตัว L คือ
4.
FILL IN THE BLANK QUESTION
1 min • 1 pt
หลักL.A.T.T.E ตัว A คือ
5.
FILL IN THE BLANK QUESTION
1 min • 1 pt
หลักL.A.T.T.E ตัว T แรก คือ
6.
FILL IN THE BLANK QUESTION
1 min • 1 pt
หลักL.A.T.T.E ตัว T ที่สอง คือ
7.
FILL IN THE BLANK QUESTION
1 min • 1 pt
หลักL.A.T.T.E ตัว E คือ
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