Revision: Chapter 3 (Inventory)

What is the classic definition of management according to Mary Parker Follett?

• The process of monitoring organizational activities

• The art of getting things done through people
  

• The systematic arrangement of people
  

• The ability to influence organizational culture

Which of the following is NOT a function of management?

• Planning

• Organizing
  

• Marketing
  

• Leading

What is the process of defining goals, establishing strategies, and developing action plans called?

• Controlling

• Organizing
  

• Planning

• Leading

Which level of management is responsible for the overall management of an organization?
A) Top-level management
B) Middle-level management
C) Lower-level management
D) Functional management

• Top-level management

• Middle-level management
  

• Lower-level management
  

• Functional management

What is the primary focus of scientific management?
loyee satisfaction

• Organizational culture

• Economic efficiency and productivity

• Employee satisfaction
  

• Diversity in the workplace

According to Henri Fayol, which of the following is a principle of management?

• A) Unity of command

• Workforce diversity

• Financial reporting

• Social responsibility

Which type of manager is responsible for managing multiple divisions or departments?

• General Manager

• Functional Manager
  

• Project Manager

• Line Manager

What is the role of middle-level management?

• Establish operating policies

• Direct the activities of lower-level managers
  

• Make decisions across different functions

• Ensure the production of goods and services

Organizational culture is ______________________

• Something been shared in organization

• Something been written by the senior

• Something been teaches by the manager

• Something been done by previous staff

Organizational culture usually tends to influence __________________________

• an organization’s philosophy, style and behavior.

• staff salary

• how the staff train the new staff

• the time management