4 October 2024

On what FTTH network is there a Promotion on currenly?

• Octotel Networ

• Vodacom Network

• Openserve Network

• Vumatel Network

Untill when is this Promotion?

• 1 November 2024

• 31 December 2024

• 31 October 2024

• 7 November 2024

Promo pricing is applicable for the first _______ months.

• 4

• 6

• 5

• 3

True or Flase: Promo Pricing on 20/10Mbps is applicable for the full contract term?

• True

• False

When a customer wants to change their debit order to cash what is the process to be followed?

• Consultant must log a SR

• Log a call on DWP

• Consultant can call Customer Care

• None of the above.

What is the Fault Type?

• Debit to Cash

• Debit Removal

• Debit Order Removal

• Remove Debit Order

What should be included in the SR?

• Customer's ID

• Customer's number

• Customer's account number

• Customer's email address

Within how many hours will the customer be contacted with feedback?

• 24 hours

• 72 hours

• 48 hours

• 12 hours

Who will assess the customer's request?

• Subscriber Collections

• Customer Care

• Accounts

• Tobi

UP to how many devices can the Vodacom X25 Max 5G router connect?

• 64

• 150

• 128

• 10