Computer Troubleshooting Quiz

What should you do first if nothing happens when the computer is turned on?

• Check if the monitor is plugged in

• Press all keys on the keyboard

• Check if the power cable is properly connected

• Reinstall the operating system

If the computer does not turn on, what else should you check after confirming the power cable is connected?

• The keyboard connection

• If the monitor is on

• If the power supply is faulty

• The mouse connection

What is a possible cause if the monitor displays no picture even though it is turned on?

• The computer has no internet connection

• The monitor’s brightness is set to zero

• The mouse is not functioning

• The printer is offline

Which of the following is a potential solution if the monitor shows no picture even though it is on?

• Check if the monitor is connected to the computer

• Install a new printer driver

• Adjust the brightness of the monitor

• Unplug the mouse and plug it back in

If the output from a laser printer is very faint, what could be the problem?

• The paper tray is empty

• The toner cartridge is running low

• The computer is frozen

• The printer is turned off

What is a suitable remedy if the output from a laser printer is faint?

• Refill the paper tray

• Replace or refill the toner cartridge/ink

• Clean the printer head

• Restart the printer

If a wireless mouse has stopped working, what is the first thing you should check?

• If the mouse has enough battery power

• If the keyboard is working

• The internet connection

• The brightness of the monitor

If replacing the batteries does not fix the wireless mouse, what else can you try?

• Turn off the monitor

• Check the wireless connection or receiver

• Change the printer settings

• Unplug the keyboard

What is another action you should take when a computer freezes?

• Install a new operating system

• Wait for a few minutes to see if the computer responds

• Turn off the monitor

• Open more programs

If the keyboard is not working, what could be a potential cause?

• The keyboard is unplugged

• The monitor is off

• The printer driver is outdated

• The mouse is broken