In a large company the mail can be sort at your workstation
Incoming Mail

Quiz
•
Business
•
11th Grade
•
Medium

Natasha Bastian
Used 4+ times
FREE Resource
21 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True
False
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When sorting incoming mail, what should be your first priority?
Deliver to the CEO
Open every letter immediately
Separate urgent mail from non-urgent mail
Discard all junk mail
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you NOT do before opening mail
Check for items delivered to wrong address.
Discard all junk mail
Put aside items delivered to the wrong address
Check for items that require special handling such as: certified mail, registered mail & special delivery.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which type of mail can be open
Mail address that is addressed to the company
Mail address that is addressed to an individual
Mail address that is addressed to an employee
Mail address that is addressed to the CEO
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the most appropriate way to handle personal mail sent to an employee at work?
Forward it to their home
Return it to the sender
Open and distribute with other mail
Deliver it unopened to the employee
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the best practice for handling confidential or sensitive mail?
Leave it on a common desk
Hand it directly to the recipient
Place it in a shared inbox
Discard after reading
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which type of mail should be prioritized for immediate attention?
Promotional materials
Non-urgent memos
Legal documents with deadlines
Personal letters
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