BPI-New 7 Tools

Which of the following methods is not part of the New Seven Quality Tools (N7)?

• Fishbone diagram
• Tree diagram
• Affinity diagram
• Matrix diagram

Which tool organizes and classifies similar or related data together to discover relationships and clarify the problem?

• Affinity diagram
• Tree diagram
• Relation diagram
• Matrix diagram

What is the main difference between the New Seven Quality Tools (N7) and the Old Seven Quality Tools (Q7), particularly in the type of data most N7 tools use to solve quality problems?

• numerical data
• descriptive data

When dealing with a large number of factors influencing an event, where the interrelationships between factors are significant (and a fishbone diagram is difficult to express), and we want to clarify the relationships between causes to facilitate coordination and cooperation, which tool can be used to understand the cause and effect of the problem?

• Tree diagram
• PDPC
• Matrix diagram
• Relation diagram

Which statement about the tree diagram is correct?

• Systematically unfolds using a 'means-ends' approach to identify solutions and countermeasures
• The relationship between means and ends is expressed in a 'tree' structure
• Can be divided into countermeasure expansion type and constituent element expansion type
• All of the above

Which statement about the matrix diagram is incorrect?

• Enables diverse thinking and can analyze relationships between problems, causes, and countermeasures
• Through brainstorming, the answer with the greatest consensus is identified
• Suitable for evaluating countermeasures from multiple perspectives
• Applicable when participants need to think through complex issues

Which statement about the PDPC (Process Decision Program Chart) is incorrect?

• Manages 'possible flow situations' of events, making various judgments on the steps to be taken
• Can be used for knowledge management
• Primarily used in decision-making involving multiple factors
• Applicable for giving possible judgments and predictions during process advancement or before an event occurs

Which statement about the arrow diagram is correct?

• Helps facilitate diverse thinking, allowing the analysis of relationships between problems, causes, and countermeasures
• Organizes and classifies similar or related data together to discover relationships and clarify the problem
• The relationship between means and ends is expressed in a 'tree' structure
• A method for planning and managing 'timeline efficiency'

Which statement about matrix data analysis is "incorrect"?

• A method for organizing and judging large amounts of data to understand the relationships between various characteristic factors
• This is the only data analysis method used in the New Seven QC Tools
• Provides a clear overview of the plan (schedule)
• All of the above