GROUP & TEAM

Which of the following statements BEST defines a workgroup?

• A) A workgroup performs at a level greater than the sum of its inputs from individual members

• B) A workgroup interacts primarily to share information, rather than to engage in work that requires joint effort.

• C) A workgroup consists of members who work together and generate positive synergy through coordinated effort.

• D) A workgroup consists of members having complementary skills that are applied in a coordinated fashion to the task at hand.

Workgroups are characterized by ________.

• A) the emphasis on generating positive synergy

• B) the goal of sharing information among members

• C) the mutual and team-based accountability for results

• D) the need to attain collective performance

Which of the following statements is TRUE regarding a work team?

• A)Work teams are rarely used in organizations today.

• B) Work teams are generally less flexible than traditional departments

• C) Work teams generate positive synergy through coordinated effort

• D) Work teams are less responsive to changes in the internal and external environment of the company.

A work team is characterized by ________.

• A) the goal of sharing information

• B) the presence of neutral to negative synergy

• C) the availability of complementary skills among members

• D) the individual accountability for outcomes and results

The extensive use of work teams benefits organizations by ________.

• A) generating neutral synergy among all employees of the team

• B) eliminating the need for mutual accountability for results

• C) developing the various team member's skills such that they are random and varied

• D) generating a potential for creating greater outputs without increasing inputs

A team consists of employees from the same department who meet for a few hours each week to discuss ways of improving the work environment but they do not have the authority to unilaterally implement any of their suggestions.

This is most likely to be a(n) ________ team.

• A) cross-functional

• B) virtual

• C) self-managed work

• D) problem-solving

________ teams are defined as groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors

• A) Independent

• B) Self-managed work

• C) Cross-functional

• D) Problem-solving

Which of the following teams is more likely to be made up of employees from about the same hierarchical level but different work areas?

• A) problem-solving

• B) self-managed work

• C) cross-functional

• D) traditional

GoAir, a low-cost airline, has created a team made up of employees from production, planning, quality control, tooling, design engineering, and information systems to automate the company's C-17 program. This team is most likely to be an example of a ________ team.

• A) command

• B) cross-functional

• C) self-managed work

• D) problem-solving

Virtual teams are characterized by ________ in comparison to teams which interact face-to-face.

• A) low popularity among companies

• B) low social rapport and direct interaction

• C) low sharing of unique information

• D) low need for supervision