Understanding Communication Skills

What is verbal communication?

• Communication using body movements

• Communication using spoken or written words

• Communication using facial expressions

• Communication using gestures

Which of the following is an example of non-verbal communication?

• Writing a letter

• Speaking on the phone

• Nodding your head

• Sending an email

What does body language include?

• Only spoken words

• Only written words

• Gestures, facial expressions, and posture

• Only hand movements

Which of the following is NOT a form of verbal communication?

• Talking

• Texting

• Smiling

• Writing

How can you show you are listening to someone using non-verbal communication?

• By interrupting them

• By looking away

• By nodding your head

• By talking over them

Which of the following is a positive body language gesture?

• Crossing your arms

• Smiling

• Frowning

• Rolling your eyes

What is the main purpose of verbal communication?

• To express emotions through gestures

• To convey messages through words

• To show feelings through facial expressions

• To communicate silently

Which of the following is an example of body language?

• Writing a report

• Waving goodbye

• Reading a book

• Listening to music

What is the role of facial expressions in communication?

• To make sounds

• To convey emotions and reactions

• To write messages

• To read aloud

Which of the following is a non-verbal way to show agreement?

• Saying "yes"

• Writing "I agree"

• Nodding your head

• Shouting