Chapter 4: Communication (Anxiety)

define anxiety

• unease or worry about a situation or condition

• physical reaction to a bad event

• depressive disorder that causes withdrawls

• unconscious behaviors used to release tension and cope with stress

true or false: you should always knock on a residents door before entering

• true

• false

true or false: you should yell at a resident dealing with anxiety

• true

• false

true or false: there is always a known reason that a person is dealing with anxiety

• true

• false

when a person is fearful:

• she is angry

• she is calm

• she is dealing with specific and immediate danger

• she is dealing with unspecific and not danger

you should use this, if it does not upset the resident

• sight

• taste

• touch

• smell

anxiety is a vague _________ state

this is NOT a symptom of anxiety

• shaking

• chest pain

• rapid heartbeat

• runny nose

true or false: you should speak slowly and increase the noise level of the room

• false

• true

avoid _________ behavior

• demanding

• empathetic

• calm

• angry