
Operations Management Quiz
Authored by Paul Davy
Business
12th Grade

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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the aim of quality management?
Ensuring products or services meet or exceed customer expectations
Reducing production costs
Increasing sales volume
Expanding market reach
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does capacity planning involve?
Determining the optimal level of output to meet demand
Designing new products
Managing customer relationships
Developing marketing campaigns
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which techniques are used in inventory management?
Just-in-Time (JIT) and Economic Order Quantity (EOQ)
SWOT analysis and PEST analysis
Lean manufacturing and Kaizen
Benchmarking and outsourcing
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does operations management encompass?
Planning, organizing, leading, and controlling the production process
Only financial management
Marketing and sales strategies
Customer service management
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does capacity planning balance?
Costs and resources
Marketing and sales
Financial investments
Customer service
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the purpose of inventory management techniques like JIT and EOQ?
Manage inventory efficiently
Increase production speed
Enhance customer satisfaction
Reduce marketing costs
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does process design aim to maximize?
Efficiency and quality
Sales and marketing
Financial returns
Customer satisfaction
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