Sales Jargons Quiz

1. What does "Lead" refer to in sales?

• A potential customer

• A closed deal

• A sales script

• A competitor

What does "B2B" stand for?

• Business to Customer

• Back to Basics

• Business to Business

• Brand to Brand

In sales, a "Pipeline" refers to:

• The delivery of products

• A list of contacts

• The stages of a sales process

• The company infrastructure

What is a "USP"?

• United Sales Prospect
  

• Universal Selling Proposition
  

• Unique Selling Proposition
  

• Unlimited Sales Potential

What does "Conversion Rate" refer to in sales?

• The number of calls made

• The percentage of leads turned into customers

• The total sales amount in a quarter

• The number of meetings held with prospects

"Up-Selling" is:

• Persuading a customer to buy a higher-end product or add-ons

• Selling products in bulk

• Offering discounts to close a deal

• Increasing the number of sales calls made per day

What is "CRM" in sales?

• Client Relationship Machine

• Customer Relationship Management

• Critical Resource Management

• Corporate Revenue Module

The term "Quota" in sales refers to:

• The total number of products a company can sell

• A minimum sales target set for a salesperson
  

• The number of hours a salesperson should work
  

• A specific region assigned for sales

"Churn Rate" measures:

• The number of new customers acquired
  

• The percentage of customers who stop doing business with you
  

• The volume of sales in a given period
  

• The number of returns and complaints in a quarter

12. "Cross-selling" is the act of selling a completely unrelated product to an existing customer.

• True
  

• False