NME 4 unité 2

What are the main types of written messages in a business?

• Internal chat messages

• Social media posts

• The main types of written messages in a business are emails, reports, memos, proposals, and business letters.

• Text messages

Describe the purpose of informal notes in a workplace.

• To document formal meetings and decisions.

• To create detailed reports for management.

• The purpose of informal notes in a workplace is to facilitate quick communication and collaboration among team members.

• To serve as a legal record of employee performance.

What is a note of service and what does it convey?

• A note of service is a formal notification regarding legal proceedings, conveying essential details about the service and required actions.

• A note of service is a casual reminder for meetings.

• A note of service is an informal email about company updates.

• A note of service is a summary of financial transactions.

How do meeting minutes function as a written message?

• Meeting minutes serve as a summary of the meeting location and time.

• Meeting minutes are used to schedule future meetings only.

• Meeting minutes are a form of advertising for the organization.

• Meeting minutes function as a written message by documenting discussions, decisions, and action items from a meeting.

What types of external correspondence might a business engage in?

• Invoices

• Internal memos

• Meeting agendas

• Emails, letters, reports, proposals, press releases, social media communications.

What factors influence the form of a written message?

• Length of the message

• Font style used

• Color of the paper

• Audience, purpose, context, tone, medium, and cultural norms.

Why is the style of writing important in professional messages?

• The style of writing only matters in creative writing.

• Professional messages should always be informal and casual.

• The style of writing ensures clarity, professionalism, and effective communication.

• The style of writing is irrelevant in professional messages.

What role does vocabulary play in effective written communication?

• Vocabulary is irrelevant to written communication.

• Vocabulary only matters in spoken communication.

• Vocabulary plays a crucial role in enhancing clarity, precision, and engagement in effective written communication.

• Using complex vocabulary always improves writing quality.

How should a written message be presented for clarity?

• Use complex jargon and technical terms.

• Present information in random order.

• Ignore punctuation and capitalization rules.

• Use clear language, logical organization, and proper grammar.

What are some common mistakes to avoid when writing business messages?

• Including excessive details

• Focusing solely on personal opinions

• Common mistakes to avoid when writing business messages include using jargon, poor grammar, vagueness, neglecting the audience, and lacking a clear call to action.

• Using simple language only