Chapter 8 Review and Assessment

Which of the following resources may be helpful when looking for a job? (8.2–2)

• direct employer contact

• school resources

• friends and family connections

• All are correct.

Which of the following behaviors is considered unprofessional in the workplace? (8.1–2)

• using coarse language

• gossiping

• wearing sloppy clothes

• All are correct.

When being criticized by an employer, you should do all the following except _____.

• A. resist being defensive

• B. listen carefully to what your employer is saying

• C. help determine a way to improve your performance

• D. question the validity of the criticism

_____ is the ability to avoid giving offense through your words and actions. (8.1–3)

• A. Honesty

• B. Courage

• C. Tact

• D. Impulsiveness

All of the following items should be included in a cover letter except _____. (8.2–1)

• the correct name of the person who will read the cover letter

• a clearly written statement of the job you are seeking

• a short statement about your likes and dislikes

• a phone number where you can be reached

Which of the following would be inappropriate to include in the special skills section of your résumé? (8.2–1)

• computer programs with which you are familiar

• languages you speak fluently

• gardening expertise

• ability to prioritize

A well-written résumé should include each of the following except _____. (8.2–1)

• a clear objective

• work experience

• education

• travel experiences

Which of the following statements is not true about a career portfolio? (8.2–1)

• Your career portfolio should include letters of recommendation.

• Your portfolio should include a list of school and community activities in which you have participated.

• Your portfolio should include a list of contacts you have created by networking.

• Your portfolio should include flattering pictures of yourself.

The settlement of differences in which each side makes concessions is called _____. (8.1–4)

• integrity

• compromise

• punctuality

• conflict resolution

Which of the following is a requirement for many healthcare jobs? (8.1–6)

• Wearing an identification name badge.

• Tying back long hair.

• Wearing a uniform or laboratory coat.

• All are correct.