PM R1

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________________ is a continuous process of identifying, measuring, and developing the performance of individuals and teams and aligning performance with the strategic goals of the organization.

• A. Strategic planning
• B. Performance management
• C. Reward system
• D. Performance appraisal

When employees of an organization do not see the PM system as fair, the organization may witness from its employees all of the following EXCEPT:

• A. Job burnout
• B. Lowered self-esteem
• C. Increased engagement
• D. Lawsuits

An ideal PM system is __________, which means that performance is evaluated and feedback is given on an ongoing basis, the appraisal meeting consists of two-way communication, and performance standards are clear.

• A. open
• B. standardized
• C. ethical
• D. specific

All of the following are characteristics of an ideal performance management system EXCEPT:

• A. Reliability
• B. Meaningfulness
• C. Inexpensive
• D. Thorough

Current factors that are bringing about changes to the performance management process include all of the following EXCEPT:

• A. Big Data
• B. Demographic changes in the workforce
• C. Equal pay legislation
• D. Electronic performance monitoring

The two main steps in the prerequisites phase of performance management are:

• A. Understanding the organization’s mission and conducting job analysis
• B. Developing the organization’s mission and conducting job analysis
• C. Conducting job analysis and writing a development plan
• D. Understanding the organization’s mission and writing a development plan

__________ are clusters of measurable KSAs.

• A. Job duties
• B. Competencies
• C. Performance standards
• D. Key accountabilities

Performance reviews should focus on:

• A. What has been done and how (past)
• B. What compensation may be received as a consequence (present)
• C. Goals for the upcoming review period (future)
• D. All of these are correct

O*NET is:

• A. An online resource for pay scale information
• B. An online resource for job testing
• C. An online resource for finding jobs
• D. An online resource for generic job descriptions