Buggy Service

What should you do if the buggy's battery is low while on duty?

• Go to buggy station and charger the battery

• Inform engineering team

What are the key maintenance checks to perform before starting your shift with the buggy?

• tire pressure, battery charge, brakes, and light

• No need to check

• Engineering team will check

What is the first thing you should do when a passenger enters the buggy?

• Greeting customers courteously

• Stay calm

• Stay in the driver's seat

How would you assist a passenger with mobility challenges?

• Politely inform the guest to walk instead of used the buggy

• Offering a hand to assist the guest in entering the buggy. (e.g., with bags, directions).

How do you ensure a smooth and comfortable ride for the passengers?

• Speed limits in various zones (e.g., pedestrian-heavy, parking lots).

• slow at turns, use horns when needed

A customer is in a hurry and asks you to drive faster, even if it exceeds the speed limit. How would you handle this situation?

• Always say yes to the guests request

• Politely inform the guests that the hotel area is accessible to pedestrians, so we need to maintain a safe speed for the bubuggy