UNIT 5.5 Comm Choices/Org TEST

What is a competent communicator?

• someone who talks a lot.

• someone that incorporates knowledge, attitudes, and skill.

• someone that always puts aside their preferences, wants and needs.

An established level of requirement of excellence is called a ____________________.

• Benchmark

• Standard

• Context

• Criterion

• Appropriateness

Being sensitive to what is proper and appropriate in dealing with others, including the ability to speak or act without offending is called ____________________.

• Tact

• Appropriateness

• Sensitivity

• Attitude

• Diplomacy

A polite behavior, gesture or remark such as opening a door for a lady would be considered what?

• Message

• Courtesy

• Tact

What are three relationship skills that are good to have?

• Tact, courtesy, and respect.

• Verbal, nonverbal, and interpersonal communication.

• Norm, standards, and appropriateness.

Give an example of how a student can show respect to a teacher.

• By listening attentively during class

• By interrupting the teacher

• By ignoring the teacher's instructions

• By talking over the teacher

Give two examples of nonverbal communication.

• Facial expressions and gestures

• Reading and writing

• Speaking and listening

• Texting and emailing

What is the norm at a wedding with regard to the way a person dresses, behaves, and talks?

• Casual attire, informal behavior, and casual speech

• Formal attire, polite behavior, and respectful speech

• Sportswear, loud behavior, and slang speech

• Beachwear, relaxed behavior, and informal speech

Which is not a primary function of an organization?

• unity

• diversity

• identity

Which is an example of an individual’s culture clashing with an organization’s culture?

• a school rule banning backpacks

• a business requiring employees to work on religious holidays

• a school dress code not allowing tank tops to be worn