Consumer Rights Quiz

What must the goods be when purchased?

• Of good quality

• Of poor quality

• Unfit for purpose

• Damaged

What should the goods do according to their intended purpose?

• Stop working when it rains

• Do what they are supposed to do

• Be of poor quality

• Be damaged

What must the goods received be the same as?

• Those described in a brochure

• Those that are damaged

• Those that are of poor quality

• None of the above

Must the goods received be the same as any sample shown?

• The same as the sample

• Different from the sample

• Of poor quality

• Damaged

What must a service provider have when performing work?

• Necessary skills

• No skills

• Poor quality materials

• Unqualified

What should you receive for the item you purchased?

• A receipt

• No receipt

• A damaged item

• A poor quality item

Which of these is not a function of the CPCC?

• Taking action against firms that act unfairly or deny consumers their rights

• Helping the government to plan new consumer laws

• Sharing discount codes

• Making sure products on sale in Ireland are safe

The CPCC gives information to consumers about their rights on the website, by operating a consumer helpline and running public awareness campaigns on TV and radio.

• True

• False

ASAI ensures advertisements for goods and services are

• Legal, Decent, Honest, Tasty

• Legal, Deadly, Honest, Truthful

• Lovely, Decent, Honest, Truthful

• Legal, Decent, Honest, Truthful

We looked at an example of the ASAI investigating a complaint made by...

• The P Hotel

• The G Hotel

• The K Club

• None of the above