PC_RS Q2

From the Polar Cruise Consultant Menu, what Function would you choose to make a new booking?

• AVON

• CBOK

• AVAL

• DPPX

What do you enter in the Enter contact name field?

• Your name

• Caller's Name

• Princess

• Leave it Blank

On the Travel Agency screen in Polar: 
If you are speaking to a Direct Guest, what pieces(s) of information do you need to fill in on this screen?  Choose all that apply.

• Email

• Direct: Direct (D) or Agency ID

• Phone Number

• Contact Name

• None of the above

It is important to add a guest's Captain's Circle number at the time of booking to ensure best pricing and that the guest gets the appropriate credit for the completed voyage.

• True

• False

• It doesn't matter if we enter the CCN or not

On the Sailing Search screen in Polar:  What is the best description for the Home City field?

• Guest's home address

• The three character Airport Code of the closest airport to the guest's home

• The Trade Code of the desired voyage

On the Sailing Search in Polar:  
What airport code would you choose if the caller advised their home city was Memphis?

• MSY

• MEM

• MIA

• MEP

On the Sailing Search screen in Polar:
What specific ship sails to Japan in November of 2026?

• Regal Princess

• Diamond Princess

• Sapphire Princess

• Coral Princess

In Polar, Sailing Search screen: What is the appropriate Trade Code would we use if we would like to view South America voyages?

• L

• S

• A

• C

The appropriate Trade Code used when filtering for Mexico voyages on the Sailing Search screen is M.

• True

• False

What ship zone do cabins that begin with the number one fall into? 
Example: A104

• Fore/Forward

• Mid Forward

• Mid Ship

• Aft