Oral Communication- 1st Summative Test

What is the exchange of thoughts, messages, or information as by speech, signals, writing or behavior

• Communication

• Language

• Feedback

• Message

What is the primary purpose of communication?

• To make people feel entertained

• To ensure messages are shared and understood

• To confuse others

• To avoid interactions with others

For communication to be effective, which of the following must occur?

• Both sender and receiver need to exchange messages.

• The receiver interprets the message.

• The sender recognizes the communication style of the other.

• The sender translates the message into a perceivable form.

What is a key component in the communication process where the receiver interprets the message?

• Encoding

•    Decoding

• Feedback

• Channel

Which of the following is NOT a function of communication?

• Inform

• Persuade

• Confuse

• Promote

Which step in the communication process involves the receiver responding to the sender?

• Encoding

• Decoding

•       Feedback

• Channel

What might cause a breakdown in communication?

• Clear and straightforward messages

• Effective feedback

• Barriers such as non-verbal misunderstandings

• Proper decoding of messages

What role does feedback play in the communication process?

• It ends the communication

• It helps clarify the message and improves understanding

• It complicates the message

• It prevents further interaction

What characterizes linear communication?

• It involves a two-way exchange of messages

• It is a one-way process without feedback

• It includes frequent interruptions and noise

• It involves simultaneous role changes between sender and receiver

In the Shannon-Weaver model, which element is responsible for encoding the message?

• Receiver

• Channel

• Sender

• Feedback