Unit 1 Test: Orientation, Safety, and Leadership

What does an Acceptable Use Policy (AUP) do?

• Outlines how employees can use company resources

• Tells employees what their job is

• Provides rules for talking to customers

• Gives guidelines for using social media

What is the purpose of a Terms of Service agreement?

• Explains what the service provider and user are responsible for

• A contract between workers and their boss

• Tells employees how to act at work

• Rules for using office supplies

How does a firewall help keep a company’s data safe?

• By making sure all data is secret

• By stopping unauthorized people from accessing the network

• By checking what websites employees visit

• By making copies of important files

What does encryption do for business data?

• Allows all employees to easily see the data

• Changes sensitive data into a secure format

• Stops people from stealing company computers

• Checks if employees follow IT rules

What is the hallmark of good communication?

• Being the loudest in the room

• Clarity and understanding between parties

• Speaking quickly

• Using technical jargon

Why is good communication important in a business setting?

• It helps avoid misunderstandings and builds strong relationships

• It makes employees dependent on each other

• It ensures everyone has the same opinions

• It prevents the need for regular meetings

Why can good communication be difficult?

• People often agree on everything

• Different communication styles and interpretations can create barriers

• Everyone speaks the same language

• Technology eliminates all communication challenges

What is an example of a socially responsible business practice?

• Donating money to community causes

• Outsourcing jobs to save money

• Maximizing profits at any cost

• Cutting employee benefits to increase revenue

How can unethical business practices hurt a company?

• They can improve short-term profits but hurt the company’s reputation

• They usually have no effect on the company

• They can give the company a legal advantage

• They can increase customer loyalty

What is the primary role of a business's code of ethics?

• To increase company profits

• To determine whether certain actions are acceptable for the business

• To simplify employee tasks

• To outline marketing strategies