LTD Mock Test 3

Which one of the following statements is TRUE about learning? 

• Learning is formal and structured. 

• Learning only takes place in school. 

• Learning is usually specific and expensive. 

• Learning increases one’s skills and knowledge.  

In the 7-Step Approach of Training Needs Analysis developed by Deborah Tobey, which step is to be taken before identifying potential training intervention? 

• Analyse data. 

• Execute training administration.  

• Collect data to identify needs. 

• Identify performance and learning needs. 

‘Technical Skills’ comprises job-specific skills and competency that an employee needs to perform various job tasks. Which of the following is considered an example of Technical Skills Training? 

• Team mentoring. 

• Personal effectiveness. 

• Customer service culture. 

• Computer troubleshooting.  

Which training level requires employees to possess some basic knowledge or prior relevant experience? 

• Advanced. 

• Basic. 

• Expert. 

• Intermediate 

Which one of the following is an example of On-The-Job training? 

• Coaching. 

• Conference. 

• Exhibition. 

• Workshop. 

Which training & development method is able to simulate on-the-job training without compromising on production speed, quality and safety?  

• Job rotation. 

• Work shadowing. 

• Vestibule training. 

• Adventure learning.  

Which one of the following are the traits measured by Workplace Big 5 Profile?  

• Openness and Neuroticism. 

• Agreeableness and tranquil. 

• Aggressiveness and Openness. 

• Conscientiousness and Introversion. 

In DISC assessment, being accommodating is a description of  

• Conscientiousness. 

• Dominance.  

• Influence. 

• Steadiness.  

Migration of millennials into the workforce has led to a rapid evolution over the last decade. Which one of the following is the traits and preferences associated with Millennials? 

• They prefer individualism learning. 

• They like formal working environment. 

• They are able to focus for a few hours on work. 

• They are able to pick up technology skills in a fast manner. 

A renowned commercial property management company has many estate maintenance staff and a strong training department. The training department is given a large budget to conduct in-house certification tests for the trained staff on a periodic basis. Identify measurable outcome that justifies the training investment by this company.  

• Budget utilisation.  

• Certification test scores. 

• Staff training attendance. 

• Performance improvement.