May I help you?

What is the most formal way to offer help to someone who seems to be struggling?

• • A) "Can I give you a hand?"

• • B) "Need help?"

• • C) "May I help you with that?"

• • D) "Do you want some help?"

• • E) "What’s the problem?

If someone says, "I’d appreciate your help," they are:

• Offering help

• refusing help

• accepting help

• ignoring help

• asking about help

How would you respond informally if someone offers help and you need it?

• No. thank you I'm fine

• yes, I would be grateful for your help

• I don't need help, thanks

• why do you ask?

• I am good, thanks

Which expression is most appropriate for refusing help informally?

• I’m okay, don’t worry about it

• Thank you, but I’m all right.

• No, I don’t need help

• I’m fine, thanks.

• I can handle it myself.

What is a formal way to say that you do not need any help?

• No thanks, I’m good."

• I’m fine, but thanks for offering.

• I don’t need any help

• I’m okay, thanks."

• Thanks, but I can manage.

If someone says, "Do you need any assistance with that?" they are using:

• Informal language

• Formal language

• Rude language

• Casual language

• Polite language

What is an informal way to offer help to a friend?

• Would you like me to help you with that?"

• Can I help you?"

• Shall I give you a hand?"

• "Let me help you with that."

• Need any help?"

If someone says, "I could use some help," they are:

• Accepting help

• Offering help

• Refusing help

• Asking about help

• Ignoring help

How would you respond formally if someone offers help and you do not need it?

• "Thanks, but I’m fine."

• No thanks, I’m good."

• "I’m all right, thank you."

• "I don’t need help, thanks."

• I’m fine, don’t worry."

What is an appropriate formal expression for offering help at the workplace?

• Do you need help with that?"

• Can I help you with that?"

• Shall I assist you?"

• Need a hand?"

• Want some help?"