Koodo Internet - OSL Launch

What type of home Internet do we offer?

• Fiber

• 5G

• Cable

• DSL

Customers can use their own equipment

• True

• False

Koodo Internet subscription requires a credit check

• True

• False

What methods of payment are accepted? (select all that apply)

• Prepaid Credit Card

• Valid Canadian Credit Cards

• Visa/Mastercard debit

• International Credit Card

True or False: Customers will receive a monthly bill

• True

• False

When do you enter the customer’s credit card information?

• 
  In the portal after entering the customers contact information

• Call Channel Care to add the credit card to the customer’s account

• 
  Customers can go to their bank to add the credit card

• The customer will receive an email with a link to complete the transaction and add their credit card

When will the first payment for Koodo Internet come out?

• On the activation date you selected

• As soon as they receive their equipment

• Immediately after confirming your subscription

• On the 1^st of every month

What is the coverage range for Koodo Internet within a home?

• 
  1000 sq ft

• 
  1500 sq ft

• 
  2000 sq ft

• 
  2500 sq ft

When is a technician required?

• 
  A technician may be required if their home has never had prior cable internet services with Rogers, Shaw, Videotron or Cogeco

• 
  A technician is required for every home to ensure it is plugged in correctly

• 
  A technician will drop off the equipment and complete a speed test

• 
  A technician is never required

True or False: Customers are required to pay for an install fee if a technician is required.

• True

• False