When receiving feedback and experiencing defensive emotions, which strategy is most effective for handling these reactions?
Handling Defensive Reactions to Feedback

Quiz
•
Professional Development
•
12th Grade
•
Easy
Ajit Panicker
Used 2+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Argue Your Point: Immediately defend your position to clarify misunderstandings
Disregard Feelings: Ignore any emotions of anger, frustration, or hurt pride to focus solely on the feedback
Blame Others: Shift the blame onto external factors or other individuals to deflect the feedback
Pause and Breathe: Take a moment to pause and breathe deeply to center yourself and manage immediate emotional reactions
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which strategy best helps in handling defensive reactions when receiving feedback by fostering a positive outlook?
Ignore Feedback: Dismiss the feedback entirely to avoid feeling defensive
Defend Your Actions: Justify your actions to the person giving feedback to show your perspective
Avoid Future Feedback: Try to avoid situations where you might receive feedback to prevent defensive reactions
Embrace Learning: Approach feedback as an opportunity for growth and improvement rather than criticism
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which strategy is most effective for handling defensive reactions when receiving feedback by ensuring clear understanding?
Tune Out: Ignore parts of the feedback that seem overly critical or harsh
Listen Actively: Focus on understanding the feedback provider's perspective without interrupting
Respond Immediately: Quickly explain your side to justify your actions
Assume Intentions: Assume you understand the feedback without seeking further clarification
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which strategy best helps in handling defensive reactions when receiving feedback by using body language to convey receptiveness?
Cross Arms: Cross your arms to show you are protecting yourself from criticism
Avoid Eye Contact: Look away to avoid feeling vulnerable
Open Posture: Maintain an open posture with relaxed arms and shoulders to convey openness and receptiveness
Fidget: Fidget with your hands or objects to release nervous energy
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which strategy best helps in handling defensive reactions when receiving feedback by ensuring thoughtful and clear communication?
Reflect on Feedback: Take time to reflect on the feedback before responding emotionally
React Immediately: Respond immediately to defend yourself against the feedback
Dismiss Feedback: Ignore the feedback and move on without consideration
Interrupt: Interrupt the feedback provider to give your immediate thoughts
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which strategy best helps in handling defensive reactions when receiving feedback by using long-term insights for improvement?
Reject Patterns: Dismiss any recurring feedback as irrelevant
Identify Patterns: Look for recurring themes or patterns in feedback received over time
Defend Against Patterns: Argue against recurring themes to show they are incorrect
Ignore Patterns: Pay no attention to patterns in feedback to avoid feeling overwhelmed
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which strategy best helps in handling defensive reactions when receiving feedback by emphasizing constructive steps for improvement?
Solution-Oriented Approach: Shift the focus from the feedback itself to actionable steps for improvement
Dwell on Mistakes: Focus on the negative aspects of the feedback to feel justified in your reaction
Ignore Solutions: Avoid creating any action plans or solutions in response to feedback
Blame External Factors: Attribute feedback to external factors rather than considering personal improvement
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