Scanning Reading Technique

What does the ‘feedback sandwich’ involve?

• Giving positive feedback by accompanying it with negative feedbackrue

• Giving negative feedback by accompanying it with positive feedback

• Creating a feedback culture in an organisation

• Devaluing positive feedback

The writer believes that the ‘feedback sandwich’ …

• can encourage good performance.

• makes negative feedback more painful.

• makes employees fearful of feedback.

• is too predictable to be effective.

The ‘growth mindset’ idea is that ...

• we can become good at things that we might initially not seem to have a talent for.

• we should focus on honing the talents that we are born with.

• the end result is more important than the process.

• we must not tell people that they are good at certain things.

How can we create a culture of positive feedback?

• By offering feedback only during informal occasions such as when walking down a corridor

• By making sure that only positive and not negative feedback is given

• By asking your employees to offer positive feedback to their colleagues

• By not conducting appraisals for employees

A cynical view of positive feedback …

• is irreversible.

• can make the quality of working life richer.

• can be healthy.

• can be changed gradually.

What might be a good title for this article?

• The power of a growth mindset

• The power of positive feedback

• The power of positive thinking

• The power of the feedback sandwich

In the story at the beginning of the article, the writer describes a scenario in which the employee assumes they are going to get negative feedback.

• True

• False

Overusing the ‘feedback sandwich’ can result in a mistrust of positive feedback.

• True

• False

We should not try to inject positivity in our feedback or we might devalue it.

• True

• False

We should never give positive feedback and negative feedback at the same time.

• True

• False