VIP Lesson 2 - Nanny Etiquette

What is the definition of etiquette?

• A set of rules for formal events

• The customary code of polite behavior in society or among members of a particular profession or group

• A list of social norms

• A guide to dressing well

Why is etiquette important for a VIP Nanny?

• It ensures strict discipline

• It helps in making friends

• It helps in learning new skills

• It boosts career prospects and makes lives easier

What should a nanny prioritize to leave a lasting impression?

• Buying expensive gifts

• Organizing frequent parties

• Modeling good manners and etiquette

• Teaching children new languages

What is a good tip for remembering names?

• Write them down immediately

• Avoid using names altogether

• Use a person's name three times within your first conversation

• Ask someone else to remind you

How should a VIP Nanny handle personal calls during work hours?

• Discuss them with the employer

• Take them immediately

• Limit them until off work

• Ignore them completely

What is the key to good etiquette in conversations?

• Interrupting frequently

• Avoiding small talk

• Making the conversation resemble a tennis match

• Talking about yourself extensively

What should a VIP Nanny avoid to maintain discretion?

• Using social media

• Sharing personal life details

• Gossiping about employers

• Talking to colleagues

What is essential for a VIP Nanny's workspace?

• Allowing children to play freely

• Decorating it lavishly

• Keeping it tidy and professional

• Making it look casual

What should a VIP Nanny do when meeting someone new?

• Shift the focus onto the other person

• Avoid small talk

• Discuss personal achievements

• Talk for more than a couple of minutes

What is a sign of good communication etiquette for a VIP Nanny?

• Using speakerphone without asking

• Having a casual voicemail message

• Returning calls and emails quickly

• Ignoring phone calls on days off