Tika

PT. Sasimo Tbk made the purchase in April 2023 and received the invoice in May 2023. In June 2024, they plan to release new order, what is the status of the company as our JJ-LAPP customer's ?

•        Active customer

•      Lapsing customer

•       Lapsed customer

•        Lost customer

Who is the name of Customer Service Manager of LAPP that is used in our SEP Module ? 

• Mr. UNITRONIC

• Mr. Olflex

• Mr. Marc Von Grabowski

• Mr. Muhsin Seif Lahmadi

     Who will be delivering the final presentation in the Friday learning session on SEP Basic next week?

•        Ikbhal – Nurmaya

•       Nanda – Edwin

•       Raja – Eva

•       Wildan – Annisa

4. When is the birthdate of Mr. Jessen Johann Heinrich?

•        17 April

•       17 Februari

•       17 Januari

•       01 November

      What is the formula to calculate AOF?

•       Order / Active customers

•       Order x Sales

•        Sales / Order

•       Active customer x Order

6. Which one is the correct for the LAPP Sales Process?

•        Identify - Search – Acceptance – Proposal – Get Order

•       Search – Identify – Proposal - Acceptance – Get Order

•       Search – Identify – Acceptance – Proposal – Get Order

•        Search – Proposal – Identify – Acceptance – Get Order

7. In the LAPP Sales Process, Sales person is doing several activities as below, except?

• Cold Calling

• Technical Solution

•       Order Processing

• Expanding Contact

What is the aim of the LAPP Sales Process in terms of Customer’s bucket list

• Knowing the technical detail of the Order

• Knowing the stakeholder of the project

• Generating more contact person

• All options are correct

9. Below is the definition of Food & Beverage Zone?

• Dangerous – Hazardous – Poisonous

• Splash – Hazardous – non product

• Hygienic - Splash – non product

• Hazardous - Splash – Hygienic

LAPP Sales Formula is really driven by the variable of total active customer, average order value, and average order frequency. According to LAPP Sales Formula, which three factors that can drive the average order value?

• New & Reactivated Customers – Quantity - Price

• Quantity – Price – Number of Product Group

• More Customer Contact – Quantity – Price

• All Correct