BBY Boost June 9

What is the first place to check for answers on TELUS & Koodo plans?

• Channel Care

• My DSM

• The pricing grid

• Plans & Promotions Pages

Which home services qualify a customer for the M&H discount? (Select all that apply)

• Internet

• Optik TV

• Home Phone

• Home Security

• None of the above

What are the TELUS Family Discount amounts?

• $5 per line

• 2 lines: $7.50 each

  3 lines: $10 each

  4+ lines: $15 each

• 2 lines: $10 each

  3 lines: $15 each

  4 lines: $20 each

• $7 per line

True or false: A customer only needs to live at the same address as a home service to qualify for the M&H discount

• True

• False

Does Koodo have a multiline discount?

• Yes, $3/line

• Yes:
  2 lines: $2 each

  3 lines: $5 each

  4+ lines: $7 each

• Yes but it's a loyalty offer only

• No

How many countries are offered with the Koodo Unlimited Long Distance perk?

• 15 countries with unlimited calling

• Koodo doesn't have this option, only TELUS does

• 27 countries with unlimited calling

• 1000 Long Distance minutes are offered with Canada, USA and Mexico

What is the roaming limit for Canada / US/ Mexico plans with TELUS?

• It's unlimited

• 6 months of the year

• 3 months of the year

• 14 days of the year

If I need to know if a plan or promotion is compatible with EPP, where can I check for that?

• Call my DSM

• The plans and promotions page

• That information is available on Pulse

• That information is available on TELUS.com

Bring-It-Back: Select all that apply

• The Bring-It-Back top up is the customer's to keep whether they return their phone or not

• Bring it back generally costs the customer more

• The customer must pay a penalty fee if they keep their phone at the end of the term

• Bring it back actually ends up giving the customer the lowest possible price for their device

• Bring it back is mandatory with premium devices such as the S24 Ultra and the iPhone 15 Pro Max

What is your DSMs name?

• Melanie

• Bobbi-jo

• Brittany

• Linda

• Sarah