Understanding Fraud

What is fraud?

• When people are tricked out of their money

• When people win a lottery

• When people receive a legitimate email

• When people make a purchase online

What is an example of fraud?

• Winning a prize draw

• Receiving a phishing email

• Hackers stealing personal information and bank details

• Making a safe online transaction

What is phishing?

• A piece of computer code that sends internet users to a fake website.

• An email or text message encouraging you to reveal personal details or send money.

• A method of hacking into secure websites.

• A type of malware that infects your computer.

What should you never do to prevent phishing and smishing?

• Confirm all the letters or numbers of your bank card, PIN, or password.

• Learn how to recognize fake messages from real ones.

• Never pay for anything online that isn’t from a secure website address.

• Provide your full personal details online.

What is pharming?

• An email or text message encouraging you to reveal personal details or send money.

• A piece of computer code that sends internet users to a fake website.

• A method of hacking into secure websites.

• A type of malware that infects your computer.

What happens during a pharming attack?

• You receive an urgent email or text message taking you to a website.

• You are directed to a fake website without your knowledge to capture personal details.

• You are asked to confirm your bank card details.

• You are asked to download a suspicious file.

Which of the following is a way to prevent pharming?

• Confirm all the letters or numbers of your bank card, PIN, or password.

• Learn how to recognize fake messages from real ones.

• Always check that you are on a secure payment website by looking at the web address.

• Provide your full personal details online.

What is a common characteristic of a prize draw or lottery scam?

• The letter or email offers a small prize.

• The letter or email asks for no personal information.

• The letter or email offers a large prize, saying you have been selected or have won.

• The letter or email is always from a known sender.

What should you do if an offer sounds 'too good to be true'?

• Accept the offer immediately.

• Ignore the offer.

• Send your personal details to claim the offer.

• Share the offer with friends.

Which of the following is NOT a recommended way to stay safe from fraud and scams?

• Never give out your personal or bank account information.

• Keep your bank card and PIN number secure.

• Write your PIN number on your bank card.

• Always keep your receipts.