OFM_Ch_5_Mail and Mailing Procedure

What is the term commonly used to refer to written communication?

• Text

• Mail

• Email

• Call

What is a mail received known as?

• Text message

• Email

• Inward mail

• Outward mail

What is the importance of mailing service in the modern business world?

• Not important

• Integral part of office work

• Obsolete

• Optional

What does the message header of an email contain?

• Attachments

• Message body

• Sender's name

• Email address and subject

What facility does the Post Office provide regarding domestic and international carriage of mail?

• Post box

• Speed post

• Courier services

• Special Messenger

Which courier service is mentioned as an example in the text?

• FedEx

• USPS

• UPS

• DHL

What is one of the solutions offered by courier services to customers regarding mail delivery?

• Unreliable service

• Slow delivery

• Transit insurance facility

• No proof of delivery

What is the main advantage of handling electronic mail?

• Difficult to compose

• Requires physical mail

• Easy to compose and transmit

• Limited to one recipient

What is the term used for communication sent out?

• Inward mail

• Outward mail

• Email

• Text message

What is the purpose of prompt and correct handling of mail?

• To lose important documents

• To delay communication

• To confuse recipients

• To achieve the purpose of mail