Reviewer shrm

The basic functions

of the management

process include all

of the following

EXCEPT ________.

• Planning

• Organizing

• Outsourcing

• Leading

Which one of the following

is the person responsible

for accomplishing an

organization's goals by

managing the efforts of the

organization's people?

• Manager

• Entrepreneur

• Generalist

• Marketer

Which function of the

management process

requires a manager to

establish goals and

standards and to develop

rules and procedures?

• Planning

• Organizing

• Staffing

• Leading

Consuela, a manager,

delegates the authority for

a project to Lee, her

subordinate. Consuela is

most likely involved in

which function of the

management process?

• Planning

• Organizing

• Staffing

• Leading

When managers use metrics

to assess performance and

then develop strategies for

corrective action, they are

performing the ________

function of the management

process.

• Planning

• Organizing

• Controlling

• Leading

In the management

process, which one of

the following is an

activity associated with

the leading function?

• Setting

  performance

  standards

• Motivating

  subordinates

• Training new

  employees

• Developing

  procedures

Personnel activities

associated with human

resource management

most likely include all of

the following EXCEPT

________.

• Orienting and

  training new

  employees

• Appraising

  employee

  performance

• Building employee

  commitment

• Developing

  customer

  relationships

A line manager's human

resource responsibilities

most likely include all of

the following EXCEPT ________.

• Maintaining

  department morale

• Controlling labor

  costs

• Protecting

  employees' health

• Marketing new

  products and

  services

Yuki works at a position in his

organization where he

maintains contacts within the

local community and travels

to search for qualified job

applicants. Yuki's position is

best described as ________.

• Recruiter

• Manager

• Labor relations

  specialist

• Job analyst

Human resource managers

generally exert ________

within the human resources

department and ________

outside the human resources

department.

• Line authority;

  staff authority

• Staff authority;

  line authority

• Functional

  authority; line

  authority

• Staff authority;

  implied authority