Email Etiquette Quiz

In email BCC means Blind carbon Copy - What is it used for?

• That you will receive a note when it is read

• BCC is similar to that of Cc except that the Email address of the recipients specified in this field do not appear in the received message header and the recipients in the To or Cc fields will not know that a copy sent to these addresses

• Reports bad emails

• Spell checks it before sending

CC in email means carbon copy. What is its purpose?

• To make sure the email is not encrypted

• Stop spamming

• The list of CCed recipients is visible to all other recipients of the message so everyone knows who received the email

• Prevent viruses

The two parts of an email address are __________.

Answer explanation

The two parts of an email address are the local part (before the @ symbol) and the domain part (after the @ symbol).

A properly formatted e-mail should contain all of the following: Header, Salutation, message, Complimentary close, and Signature.

• True

• False

Most widely used and preferred email client is:

• Microsoft PowerPoint

• Microsoft Excel

• Emails r us

• Microsoft Outlook

Send options let you set criteria before you send an e-mail. Some of the criteria that can be set include level of urgency, confidentiality, and being notified when the e-mail is opened or deleted. You can mark an email message as important, private, or sensitive.

• True

• False

Webmail (or web-based email) is:

• A disc you load on to your computer so you can send email

• Mail that can only be used on your computer

• Any email client implemented as a web application running on a web server

• An excel file you upload to the internet to send email with

Give two examples of popular webmail providers:

"Reply" in email speak means to:

• Determine who receives the reply. You can choose to reply only to the sender or to all recipients of the e-mail, “Reply all”. And an option to set up Automatic Replies (Out of Office)

• Mail that can only be used on your computer

• Sign on Signature line and Subject line

• Call the person and speak to them in person

The forward option allows you to send a message you receive to a new recipient. The email subject line is usually given the prefix FW: to indicate it is forwarded message. Once you click the Forward button, you can add multiple email addresses to the TO: line.

• True

• False